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How Leaders Build Community
It’s the feeling we all had on September 12, 2001. For a few days or weeks, when we looked at one another, we saw more than just another face. We knew what those in our community were thinking, knew...
View ArticleProblem Solving and the 4 Stages of Community
Here’s my idea of a dream team: We understand one another. Our opinions are equally valuable. We’re safe to create, take risks and call one another out. We just click. You can already imagine how this...
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The Five Levels of Conflict
Have you ever been in the midst of a heated conflict and wondered how the battle got so intense? What starts as a simple miscommunication can quickly escalate into something bigger, especially when...
View ArticleNothing Personal: Conflict at Work
If you had to describe conflict in one word, what would you say? Fighting? Angry? Uncomfortable? What about opportunity? Conflict is rarely fun. It can get messy and complicated, and it is never simple...
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